The TV has a good picture and sound. Installation was easy. The up and down channels on the remote control are far from flawless. Don't plan on calling customer service as I've already tried that with a question or two. You can leave a message or email them. In either case, in my experience, you won't get an answer to your question. If I had to do it again, I'd probably buy a brand I'm familiar with. What happened to the helpdesk and the people who support the products there? I am asking how much is the guarantee if the tv breaks. What good is a guarantee if you can't contact the company?
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