The system is easy to use, and the customer service is great. I like that the system is very flexible, and that it allows for a lot of customization. I also like that it is very easy to add new carriers and services. I wish there was a way to have the system automatically update itself. I also wish there was a way to have the system automatically notify you when a package is ready to be picked up. I have been able to use this system to improve my efficiency and decrease the amount of time it takes to pick up packages.