I like how easy it is to use for my business! It's very user friendly and has helped us increase our overall revenue by over 100% in just 3 months! The customer service is great as well!! There isn't much to dislike about this product at all. If you are looking into using intellibright then do yourself a favor and give them a try. They have been able to help me grow my bussiness tremendously since we started working together. Our team members are constantly learning new things from their training sessions which helps keep everyone up-to-date on any changes or updates they need to make.