The ease of use for our developers at Rackspace was one of my favorite things about working with them - they were incredibly easy to talk through features that we wanted. Their support staff are also great people! I've heard from others who have worked with other services that there isn't much difference between how well these companies communicate and work together as compared to each service's own website or documentation. It would be nice if you could see what your data looks like after it has been processed via blueflood so that you can get an idea of whether it meets your needs before having to pay monthly fees for additional storage space (which makes sense). We're using this product primarily to monitor API calls into our application stack within AWS EC2 instances.