As a product manager, my expectations for Smartmak were lofty, but they were ultimately dashed. Despite their assurances of unwavering quality, I have found their offerings to be constantly below par. In addition, their support for existing customers was subpar. Communication with their staff was challenging, and when I did reach out, they were unresponsive and unhelpful. Throughout it all, I felt ignored and abandoned, which was extremely frustrating. In addition, I found their website to be poorly designed and difficult to navigate. Finding what I wanted was a hassle, and the purchasing procedure added unnecessary complexity. Based on my personal experience, I do not feel comfortable recommending Smartmak. You should seek elsewhere if you want top-notch service and products from a business.