Review on SocialRep by Allan Lambert

My favorite thing about this software tool has to be that I can see, within seconds of posting something new or engaging with another person from my list/contact center it's getting shared by other connections as well! Great product at an affordable price too! Not much so far but great customer support when you need them (sometimes slow), they respond quickly though :) The benefit we have realized since using their service are better response rates. This makes our customers more satisfied which leads us directly into sales & referrals! I like how easy it is to use, and the fact that we can see what our competitors are doing. It's more of an overview than a specific tool. The customer service could be better. We do not have any issues with the product itself, but they could improve their customer support. If you're looking to get a good overview of your competition, this is the way to go. We were able to find out what our competitors were doing, which allowed us to stay ahead of them.