The ease at which I was able extract insights from our historical database without having any hands-on experience with SQL or ETL tools is what really stood out about this product! Our team has been using it successfully in production since 2016 - we have not encountered anything yet but would love feedback if you do come up against problems as well! We were solving an issue where some customers could no longer access certain parts within one specific application (due to them being "deleted" by another user).
This meant all records related to these particular users had become inaccessible via API calls, however they still existed somewhere inside the system's DB tables. With unravel my colleague quickly found us exactly where each customer record resided internally while providing exact instructions how he retrieved said information so we can use/share externally once again.