I have AIAIAI TMA-1 headphones which I prefer to use as headphones, but sometimes I can't wear them on the go because they mess up my hair. Ooooh I thought they were probably good because they are AIAIAI too. I was wrong. For two months, the headphones died. I looked at the warranty and contacted customer service on it. The tone the support team gave back was very rude and the instructions they gave were ridiculously specific. Regardless, I followed them to the end and paid for shipping to their office or somewhere else in Rochester, NY (weird huh? I thought it was in Copenhagen or somewhere else). Anyway a few weeks went by and I checked the delivery status and it said it was delivered and accepted a long time ago. I emailed customer service, which of course didn't help. In a nutshell. I lost +60$ and will never buy from AIAIAI again.
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