First of all BEAUTIFUL SHOES! You look beautiful (butter soft skin). Can quality control fail? A nail was sticking out of a heel. I kept them - they are really good. ALSO FULL SIZE OUT. Bruno has to repeat the conversion of the size table from the euro table. They do not fully correspond to the American charts. If you wear 10, buy 9 from Bruno. Otherwise, what about style? Nice shoes. I kept them because they were so beautiful. My shoe shop hammered in a nail in vain. VERY nice shoes.