The first thing that attracted me to this product was the history of its development. I've always been the kind of person to support a good cause so I bought the bottle after reading a few reviews and despite some saying the bottle leaked during shipping. First, good. You will receive a SIGNIFICANT amount. product for money. So it's definitely worth the price. It also smells pleasant and leaves a light lingering scent after showering/bathing. And it doesn't dry out my skin like some shower gels I use. I was also concerned that the scent would irritate my sensitive skin prior to use, but luckily that didn't happen (I used this product 3 days in a row). Most importantly, it's VEGAN. Now for the bad (and the reason I only gave it 4 stars). Although the bottle itself feels sturdy, the pump was so difficult to open that I had to transfer the product to an empty bottle I already had at home. Secondly the bottle I received also leaked (fortunately no other items in the box were damaged by this), I would say 1/3 of it leaked so I think I'm lucky in that regard. If I had to guess why this keeps happening to customers, it's because they don't seal the pump with a tamper evident seal or similar film/tape to prevent spillage during shipping. Every liquid product I've ever ordered online or bought from a store has this. Hell, every product I've ordered online has some kind of security seal for this very reason. So unfortunately if they don't improve the packaging I probably won't buy this product again which is a shame because it's a big cause and I'd love to continue supporting it.
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