I like that it's easy for my team of 15 people or so (including myself) to use in our daily workflows without having any IT support at all! It works well enough but sometimes we have issues getting certain features working properly - especially when using Excel as an input form instead of one built into PM software itself. If you're looking just for something simple & free then this would be perfect because there are no additional costs involved other than your time/effort spent learning how best to utilize its toolsets. The main benefit being realized by us has been increased transparency within our organization regarding potential problems before they become actual ones which helps keep everyone more efficient overall.