The software is very simple, easy-to-use for even non IT people who are familiar with MS Office products (like myself). I like that you can use it from any device/computer - be it PC or Mac! It's also quite inexpensive compared to some of its competitors which makes up in time saved during implementation. Not much but there are few things i'd love to see improved upon:- 1) User interface could look a little more modernized, not as old school.- 2) Have an option where one doesn't have to create…