The best thing about pope tech is that it provides excellent customer service for any questions we had, they were always quick to answer them and help us in anyway possible. I have not found anything i dislike about this product. If you are looking for an easy way of doing accessibility reviews then go ahead with Pope Tech. We use Pope Tech as our main tool when reviewing web pages for accessibility issues. It has really helped me make sure my websites are accessible to all users no matter what their disability might be.