This system has been great to work with because of all its features, it's easy to use from beginning until end. There are some aspects I dislike about this program but they aren't enough points in my mind against how awesome we've used this product as far as our fleet goes! You have an incredible amount of control over your dispatcher(s). We can assign drivers easily by vehicle type (limo/sedan) or even specific locations within driving distance. The reporting aspect works well too if you need detailed data down into each driver assigned job which makes management much easier when tracking time sheets etc.. If anyone needs help implementing their service call them up at any given moment during working hours 24hrs per day 7 days per week 365days a year including holidays without being disconnected once!!