I am dissatisfied with StrengthTape's merchandise quality and durability as a customer. I have bought a number of braces and supports from their website, and each one has already started to exhibit signs of wear and tear. The StrengthTape products do not live up to their claims despite being promoted as high-quality medical supplies and equipment. Their goods appear to be made of low-quality materials that do not withstand repeated use well. Furthermore, StrengthTape's customer service hasn't been all that useful in resolving these issues. My requests for a replacement or refund were met with dismissive and unhelpful answers when I contacted their team. Overall, I am unable to suggest StrengthTape products to anyone who requires medical tools or supplies. It is a frustrating and disappointing experience for users due to their poor quality and longevity as well as unhelpful customer service.