As there is no clear way to contact the seller to ask for help I will describe the problem here. The remote control should work up to 100 feet. The remote turns the outlet on remotely, but you have to be about 20 feet away to turn it off. So if that's all you need, okay, I need the full, PROMISED distance. inferior quality. Update: I finally contacted the seller: they sent another device, EXACTLY the same problem, they sent another, "better" updated version. It worked! But they say the first one worked and that there are other electronic devices that can affect the performance of these outlets. I'm an RF engineer and the FCC requires RF devices not to cause interference or be subject to interference from other electronic devices, so these devices do not claim to comply with FCC rules. Don't buy them unless you want poor performance and other possible problems. There are many other similar items on Revain that are sold by reputable sellers who will get the job done for around the same price.
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