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Jessie Duhon photo
Mongolia, Ulaanbaatar
1 Level
699 Review
42 Karma

Review on πŸ‘“ Penbea Blue Light Blocking Glasses for Women - Computer Gaming and Working Eyewear, Non-Prescription Fake Glasses to Reduce Eye Strain, Blue Light Blockers for Women - Black by Jessie Duhon

Revainrating 5 out of 5

Terrible customer service

Bought 2 pairs of women's blue light Penbea glasses (1 for me and 1 for my daughter) and love them! Decided to buy another pair and was disappointed for two reasons. First, the price has increased by $3, and second, because the beautiful magnet case and cleaning cloth that came with the first order were NOT included with that order! Instead I got a cheap plastic glasses case. I was very upset so I emailed Penbea and asked to exchange my glasses and case for the same ones I bought the first time (good email with no complaints). NO ANSWER! Something to say about the lack of customer service! NO ANSWER not acceptable!

Pros
  • sparkles
Cons
  • sad packaging