I have to write because I am usually quite positive about most products. This cartridge that I received must be defective. When I installed it the quality and graphics were great and perfect. Less than 100 pages later, the wheels just came off. The print quality was spotty and literally unreadable. I took out the cartridge and did a reset. Shake it to see if I made a mistake preparing it. I reinstalled and it worked for a few short pages and then stopped reading. You received a low toner warning, so the toner may have been incorrectly refilled by the manufacturer. be very careful Will try to return but very disappointed. updated rating. July. I returned the first cartridge with company information and proof of the problem. The support rep was excellent, one of the best. She sent me a new cartridge which I just installed. It works out. I will update soon to provide details. Customer service 5+.
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