I like how easy it was to set up our new server with all the features we needed. The customer service has been great too! We have not had any issues so far but if there were something i could do better then please let me know! Our main problem right now is having more than one user using the program at once. It would be nice if you can just add another account without switching out your current one. This helps when trying to troubleshoot problems with an employee who does not understand what they are doing wrong.