I have been working as an administrator at my current job using vperson since 2016 when it was first launched by another employer who used them before me! The system has always worked well but now with all new updates its even better!! There arent any complaints or issues weve encountered yet however there may be some small ones here and again maybe thats due do changes they make from time too which makes sense considering how long this product/website exists. If youre looking into virtual assistants then definitely look no further than VPerson. They're easy enought use without needing training unlike other products out therE like Apple's Homepod where sometimes people dont know what certain buttons mean etc so not much choice if your unfamiliar wth anything about tech haha. ! Also great benefit being able tp record meetings via video chat (which can also save paper!).