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Malaysia, Kuala Lumpur
1 Level
801 Review
31 Karma

Review on SONVERA by Chris Estes

Revainrating 1 out of 5

SONVERA has not impressed me.

I made the decision to give SONVERA's guarantee of high-quality and reasonably priced beauty products a shot because I was intrigued by it. Unfortunately, I wasn't impressed by the company's performance. To begin with, I had trouble finding what I was searching for on their website because it was challenging to navigate and was not user-friendly. When I did place my order at last, the shipping process took a lot longer than I had expected, and the goods came in less than stellar condition. But the actual products themselves were the true letdown. I experimented with a number of hygiene and haircare products, but none of them met my expectations. I felt as though my money had been wasted because the product was poor. Additionally, when I contacted their customer support with my concerns, I discovered that they were unresponsive and unhelpful. I didn't have a good overall experience with SONVERA, and I won't be shopping there again. For beauty products that truly live up to their claims, I advise looking elsewhere.

Pros
  • reasonable costs
Cons
  • Service delays in client support