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1 Level
1285 Review
33 Karma

Review on Crowdvocate by Michael Zambrano

Revainrating 5 out of 5

Great product - we're using several different products so can't say much about your competitors

We have been able to get results out of our customer communications, which drives customer satisfaction. We have been able to get the information to our customer service rep, which is very important to us. It is expensive to our company. We have been able to use the service, it is the price that is the problem. It is a lot of information to process. We have been able to get the customer service rep to take the information they get from the customer and use it to improve our service and to improve our company. We have been able to have more communication to our customer, and have been able to get the information to the rep to use. We have been able to get the information they get from the customer to the rep to use. We have been able to have more communication to our customers, and have been able to get the information to the rep to use. I like how it's simple but also has features which are not yet fully developed, such as video annotation for content created by users from our own CRM system. We use this tool mainly for creating campaigns (announcements) with images attached to them. The feature of being able to create multiple versions of each campaign makes it easy for us to keep track of changes made to campaigns over time.

img 1 attached to Crowdvocate review by Michael Zambrano



Pros
  • Easy way to share links via email or text message; abilityto post in groups insteadof single user accounts if preferred we do so sometimes when posting announcements about new releases/promotions etc..I really love using their app! That gives me an advantage because my colleagues don't always want to download apps justfor one function.but
Cons
  • I will keep silent