The software is very user friendly; it has all of our information to keep track with shipments from pick up through delivery at each location! I like that you can upload pictures or documents directly into transactions instead having them saved separately in folders/drives etc., which makes things more organized quickly when needed as well!! There are some functions we wish would be updated such as being able find out where an item was shipped (location) after picking if there's no tracking number available yet but overall this system works great & does everything they advertise. !