I really like the app. The customer service team is amazing. They reply to messages and emails immediately and are always willing to help. I have never had a problem with Guard Grabber. They always seem to be solving problems. I would love to see an automatic reminder so that I don't forget to request an alarm. It's not a problem, but I think it would be nice. I think it's a great app. I highly recommend it. I have never had any issues with Guard Grabber. They are always very helpful and quick to respond to any issues. I have used Guard Grabber for alarm monitoring. It's a great app for finding professional alarm security guards.