I like how quickly they can get you answers if there's something wrong with your store or need some advice for improvement! The only thing i dislike about them was that sometimes it took awhile before my questions were answered (usually because other customers had asked their question first). If you're looking into getting started in ecommerce then this should be at top priority list as well - especially since so many people are using Shopify now anyway which makes things easier than ever! They helped us understand what we needed to do improve our site such as creating better descriptions/images etc., but also gave great tips overall that made it easy for me personally too implement those changes myself without needing assistance from another person who knew more technical aspects of programming.