It's easy for our small fleet (1 bus) with limited resources! I would like more robust reporting capabilities but we are getting there slowly as they have added new features over time so it has been an evolutionary path rather than revolutionary change in how things work previously - which might be better from my perspective since some systems can feel too complex at times? They keep adding functionality each month/year without any obvious reason other then just because its possible now instead of later etc..
We do not use this product directly however their products integrate well into existing enterprise applications such as Navision ERP system used by most large companies including those who sell us parts supplies. Our customers love being able know when buses will arrive and where they're going next even if out office isn't open yet!!