The best thing about this product is that it gives you access of all your data in one place which helps reduce time wastage while searching for information across multiple systems or applications,it also has integration features with other products like Salesforce, SugarCRM etc.,The UI looks outdated but not bad at same as well. I would recommend using k2view if we are looking forward towards having single point solution for all our queries regarding CRM system. It reduces the manual efforts required during searches from different sources.