Review on 🖥️ Acer Swift 3 Thin & Light Laptop: Full HD IPS, Ryzen 7 w/ Radeon Graphics, 8GB RAM, 512GB SSD, Wi-Fi 6, Backlit KB, Fingerprint Reader, Alexa Built-in by Mark Kolipano

I bought this laptop a couple of months ago and it was great except for one issue - the power connector. The computer is too free. It doesn't stay connected. With the slightest movement, it will only protrude about a millimeter from the port, at which point it will beep and stop charging. It took me a few days to figure out why the laptop kept beeping and a few weeks to realize the seriousness of the problem. At first I just thought that I wasn't inserting the connector firmly enough, but it quickly became clear that this was a defect in the port. I googled and saw that others had similar loose port experiences. So I contacted Acer and spoke to a representative. They let me try different things none of which worked and I contacted them a second time to chat with a different representative. This time they sent me a new power cord, but that didn't solve the problem either - the cord is fine, the connector on the laptop doesn't hold it securely. Since some online posts have mentioned that ordering a universal power cord from Revain is a better fit, I decided to try that option, thinking that the $15 would be worth it if I didn't have more time to deal with this issue would have to spend. Unfortunately, that didn't work either and the problem got worse. Now the computer only loads when I find the "best spot" by holding the plug and moving it in circles until the loading icon appears and then holding it in that position by leaning something against it, which doesn't always work. I contacted Acer a third time and was told I would have to send the laptop in for repairs at my expense and that the lead time is 15-20 days. I asked if they could replace the product instead, given the time I had already spent grappling with this and the documented history of chatting with Acer reps for the same issue. They refused and also threatened that if the damage turned out to be caused by my actions, the repairs would not be reimbursed. I'm an honest man - I didn't damage the port. I wished, I would have realized the seriousness of the issue sooner, but I am very disappointed that Acer is refusing to support their product. As I shared with Acer, I am a high school teacher currently teaching remotely several days a week. and I just can't go almost a month without a computer. I'll have to play around with this cable and hope it doesn't stop charging the computer until I buy another laptop. It is extremely disappointing that during the Covid pandemic the company has decided not to replace a defective teacher product. I will never buy this brand again. who is currently teaching remotely several days a week. and I just can't go almost a month without a computer. I'll have to play around with this cable and hope it doesn't stop charging the computer until I buy another laptop. It is extremely disappointing that during the Covid pandemic the company has decided not to replace a defective teacher product. I will never buy this brand again. who is currently teaching remotely several days a week. and I just can't go almost a month without a computer. I'll have to play around with this cable and hope it doesn't stop charging the computer until I buy another laptop. It is extremely disappointing that during the Covid pandemic the company has decided not to replace a defective teacher product. I will never buy this brand again.