The ability for our team members to communicate with each other in real time without having to be physically together was great! It's easy to use and allows you to have multiple conversations at once as well. Some of my coworkers were not familiar with it so they would ask me questions about how to navigate around or what buttons did certain things. I wish there was an easier way to access your emails through this program instead of going directly to Outlook. We used this software mostly just to keep everyone connected while we are working remotely but if you need something that can help manage all of those different communication platforms then this could work for you. This has helped us stay organized and able to communicate effectively.