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South Africa
1 Level
741 Review
37 Karma

Review on EHM by Nestor Orbita

Revainrating 2 out of 5

Review of the EHM Online Store: Unsatisfactory Product Quality and Slender Provisions for Customer Support

The last time I shopped at EHM, an online retailer that specializes in home and kitchen goods, as well as water coolers and filters, I had a particularly aggravating encounter. Despite the fact that I was eager to sample their products, I was disappointed to discover that the quality of the items that were sent to me was inadequate. The water cooler that I bought from EHM was broken, and the pitcher water filters that I bought from them were not as efficient as they had stated they would be. In addition, the quality of the kitchen equipment that I was sent was subpar, and I had to replace a few of them after only a few usage because they broke. Another problem I had to deal with was with the company's customer assistance. After making contact with them to lodge a complaint about the faulty products, I discovered that their service was inadequate and unresponsive to my inquiries. Overall, I was dissatisfied with the quality of the products that EHM offered and the assistance that they provided for customers. Although they may provide reasonable pricing, the quality and dependability of their products are not up to the standards that I have come to expect. I would not suggest EHM to anyone who is seeking for home and kitchen products of a high quality as well as a shopping experience that meets their expectations.

Pros
  • Kitchen gadgets that look good and do their job.
Cons
  • Support that is slow and unresponsive.