I love that it's easy for me as an admin person (who doesn't have time or interest in all aspects)to keep track with my employees' health insurance coverage. It also allows us access via mobile devices so we can stay connected while out at work functions/events! There isn't anything i dislike about this product but more like would be nice if there was some sort of "auto save" feature when saving changes etc which could then allow those without direct internet connection to continue working after leaving their computer unattended. This program has helped our office run smoother by allowing everyone who needs information regarding benefits such as medical care plans, dental plan, life & long-term disability benefit options easily accessible through one platform.