Defective goods. If you try to turn on the device, it turns off and the Ref-Off button lights up. When I turn the knob to the off position, the device turns on. When I try to turn it on to the highest temp it gets cold and the lowest temp turns it off. The average temperature is barely warm. He never melted wax balls. I disabled it, I think it might be dangerous. This item used to cost $40, but I bought it on sale for $19.99. Now it's on sale for $17. I think the seller should just stop selling them. It's a danger!
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