The training helped me understand what I needed so that my team could be successful in our business goals, which were very specific! It was not easy for us but it made sense once we understood each other's needs/goals with this program as well - there are many different ways of doing things within Gapsales (we're still learning). We have been able solve some problems because they came up during implementation time; however if you don't ask questions or get clarification from your trainer at first then sometimes those issues can come back later when implementing into production mode -- just make sure everyone has an understanding before going live!! Make use out-of box thinking skills such as using tools like Google Docs instead of Excel spreadsheets etc., being flexible enought o change plans quickly without getting overwhelmed & having fun along way :).