Review on 🧷 Danze D446161BN Parma Robe Hook: Sleek and Modern Brushed Nickel Design by Justin Jeppi

So I just got off the phone with customer service it was awful. I was planning on hanging this hook on the tile and when the box arrived it said on the back that wall anchors needed to be purchased separately to install the tile. I don't see it anywhere in the site description. Yes, hardware is included, but only if you plan on hanging it from drywall or wooden studs. The box says to call them with any questions because "we don't bite" so I called them to ask what size screws and masonry anchors I would need to install them on the tile. First the rep told me that "installation hardware is included" so I had to explain a second time that I was installing tiles and it was NOT included. After a long wait, the representative returned to the line to tell me that "we do not provide this information". Sure I could go to my local hardware store and probably find what I need, but why should I have the convenience of ordering through Revain when I could just go to my local hardware store as I'm pretty sure they have such also sell hooks? I am returning the hooks.