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Lithuania, Vilnius
1 Level
755 Review
72 Karma

Review on REEGOX by Sean Moran

Revainrating 3 out of 5

Negative REEGOX Experience: Not Friendly to Those Who Aren't Fluent in English

Heading: My time spent in REEGOX's online store was quite annoying. Their website is not designed with non-native English speakers in mind, even if they do target outdoor enthusiasts. I had trouble understanding what I was buying because of the overly technical and specific wording utilized on their website. Finding what I was looking for on the website was difficult, even with the help of a translator. In addition, the support staff was not helpful in answering my questions or solving my problems. They seemed to have a shallow comprehension of my questions and were unable to supply me with the data I required to make a well-informed buying decision. The shipping costs were so high that I couldn't even consider making an online purchase from their shop. I was unable to purchase from them since they did not offer international shipping. In conclusion, while REEGOX is a fantastic alternative for native English speakers who enjoy the outdoors, it is inaccessible to those whose first language is not English. Customer service and website accessibility for non-English speakers must be prioritized if the company wants to grow.

Pros
  • an accessible webpage
Cons
  • Difficult for those whose first language is not English.