The case came fully assembled - with assembly instructions but no disassembly instructions for installation on the phone. The disassembly process wasn't obvious...so I can understand the reviews complaining that they broke just to take them apart and install over the phone. I managed to figure it out, but it took way longer than it should have. You must either include clear instructions on how to disassemble the case or ship it unassembled. Initial building difficulties aside, I refrained from writing a review because I wanted to get some use out of it first. Based on some of the complaints I've read I wanted to be thorough. I think this case is a good price for a decent product. It's strong and durable. All buttons are well placed and work. This case does not affect the use of the camera or the volume of the ringtone. One weird thing I would change is that the screen protector is attached to the case. This is not a separate adhesive that you stick on the phone, it is part of the case. This way, dust particles will get under the film... but blowing will help clean it. Full disclosure… I haven't dropped my phone with any significant impact to share how safe it really is.
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