I liked that they were very open about their pricing structure which is something most companies don't do these days! We had some issues early but after talking through them it was fixed quickly so we didn't have any major problems afterwards as well. Their support team has been fantastic too - always willing/able answer questions when needed even at odd hours during our workday here :) Give this product try before deciding whether its right for YOU!! They've got great tools available online without having access to someone who can walk us though everything step by step like how other products would require. Instead just jump into playing around using those features yourself until things get clearer then talk specifics over chat / phone etc once more confident what's best going forward. It took me less than 30 minutes from signup process till live streaming demo up & running within my own account setup where i could start testing out various configuration options such as video.