I like that it's user friendly as well has all my needs for email marketing with autoresponders etc included in one platform! Nothing at this time but if anything changes then i will be sure let you know about them right away!! It was easy enought once we got into using our own templates from their website (which is very helpful when first starting out). We were able use some tools built-in suchas reporting which saves us tons off work otherwise would have needed an expensive service or program not offered by conversificsolutions? The abilityto create more than 1 list within each campaignwas also great since many times clients are split up between lists/campaigns they want separate emails sent too depending upon what campaigns /listsetc..they signup throughWe've been working together over 3 years nowand never had any issueswhatsoeverwith communicationor supportfromConversifix Solutionsteam membersare always prompt.