The ease with which I can connect my computer remotely via internet has been extremely helpful in getting things done when away! It's also great for using it while traveling - no need to carry around multiple devices or worry about losing them (especially important since sometimes wifi isn't reliable). Sometimes there are issues connecting but this seems like an isolated problem that occurs infrequently. We have used other programs before so we aren't exactly brand new users here either. But overall everything works well together without too much trouble once setup correctly and configured properly. Remotely accessing our computers easily through WiFi connections helps us get more tasks completed than ever previously by allowing employees who may be unable due their location/work environment etc.,to still complete necessary jobs quickly.