The product itself is great. Instructions, LEDs and even the client didn't help much. I had to learn by trial and error. I now consider myself an expert on soy milk and oat milk. So here are some tips for both to help you avoid the same mistakes I made and get rid of some of the frustrations. Soy milk: 1. Soak the beans in boiling water for at least 4 hours2. Grate and pinch the beans to remove the skin3. Discard as many skins as possible. If you don't, you'll end up with bitter milk and terrible kefir.4. Make sure you fill the jug with hot water above the bottom line and the bottom volume mark, basically between two levels. If you don't do this, the machine will beep continuously (which the manual doesn't explain and customer service didn't know what the beeps meant). I realized this meant I didn't have enough water. At first I thought there was too much water and the overflow sensor was working. None of this is explained in the manual.5. Clean the screen until it's brand new. After making soy milk, it is not easy, but otherwise it will clog and can never clear. Oat Milk: 1. The recipe on the site is useless and generally wrong in my opinion. I found one on YouTube that works great.2. The website says to use oatmeal, I use oatmeal. Big difference. Oatmeal produces primarily white mucus, while oatmeal provides excellent milk. I use 1 small measuring cup of oatmeal and nothing else. It tastes great.4. The instructions state that you need to press the "Mills" button 6 times. You should have called it something else first because "mill" and "milk" are too similar and I didn't click the first time which was a big mistake since you don't want to cook oat milk.5. Also, I pressed the grinder button 6 times in a row, thinking it was doing what it was supposed to. I have watery milk. I finally figured out that I have to press the grinder button, then wait for it to start and blink again, then press again. Then repeat this 6 times (actually I do it 7).6. The result is a great oat milk that I drink with muesli every day. Hope this helps others. Also, I always make duplicate batches, so if I could do it again I would buy the one with the most milk because it would cut the cleaning and prep time in half.
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