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Costa Rica, San José
1 Level
722 Review
42 Karma

Review on QITERI by Brent Rosecrans

Revainrating 3 out of 5

QITERI: A Disappointing Online Store for Household and Kitchen Needs

Recently, I had a bad experience with QITERI, an online retailer that focuses on necessities for the house and kitchen. I was left feeling irritated and disillusioned despite the website's assurances of superior quality products and attentive service. To begin, the website was poorly organized and difficult to use. After a lot of searching, I was able to identify what I needed, but the descriptions of the products were poor, so I still had more questions than answers. When my shipment eventually arrived, I was disappointed to see that the things were of poor quality. The curtains I bought were cheaply manufactured and torn easily, and the curtain rods were so thin that they couldn't even hold the curtains. It was obvious that the quality of QITERI's products fell short of their claims. The unprofessionalism and lack of assistance I received from customer service only made issues worse. When I tried to talk to them about my issues, they were condescending and offered me no genuine help. In general, QITERI is not a brand I would suggest to anyone in search of high-quality items for their kitchen and house. My online purchasing experience was unpleasant due to the website's poor organization, low-quality goods, and unhelpful customer service staff. Avoid the hassle and go somewhere else to get your housewares and cookware.

Pros
  • swift and trustworthy delivery.
Cons
  • Bad grade goods.