The ability to have multiple templates that are preloaded into an account makes it easy to get started without having to do any custom work or spend hours learning how to make changes yourself! I would say there isn't much out there like this but what we need as marketers today! It's great if you want something simple yet customizable to fit most needs. Nothing really comes up when using the product itself unless its some weird bug / glitch which happens occasionally (but rarely). We've been able to take our email newsletter and turn it into more than one format such as video newsletters, blog posts etc through mail chimp. I like that it's easy to use and there are many options for creating different types of email campaigns. It also has an option to track every click and action which i think is very helpful! The only thing I dislike about this software is that sometimes it takes a while for the email to go out. That being said, I would still recommend this product as it offers many different features that make it user friendly. We have been able to create various types of email campaigns.