I like that it is easy for new employees to learn how they can complete tasks with this software! This program has many different features which makes training easier than other programs we have used in our organization previously.
It would be nice if there was an option or two more where you could add your own instructions/tasks rather then having to rely solely on what comes pre-installed but thats just my preference not necessarily something that needs fixed. Training costs were reduced because everyone knew exactly how to perform certain functions within minutes instead of days (or weeks).