I like how easy it is to use as well as its great customer support! The only thing that bothers me about this product are sometimes their response times when you need help with something (like setting up load balancing).
Other than those few issues everything has been fantastic so far!! We have not experienced any problems or downsides at all thus we can say they've done an amazing job here. Definitely recommend using them if your looking into purchasing one of these products because there's nothing else out in market right now which works better then what dialgics offers us users. !