Review on 👧 Kids Fitness Tracker with Heart Rate Monitor and Waterproof Activity Watch - 4 Sport Modes, Sleep Monitor, Call & SMS Reminder Alarm Clock - Great Gift by Ron Collins

The customer service from this company is terrible! As you can see from the photos, my watch is damaged, which is due to the bracelet not being fixed even during the workout. The strap itself came loose causing the watch to fall off my wrist and hit the ground hard, cracking the screen. After touching the ground, I stepped on it several times. I contacted customer service and they requested photos so I gave them the photos here and they offered me a 60% discount coupon. My product was nowhere near out of warranty so it should be covered but they only offered a 60% coupon. I wanted a new one so I said give me a replacement at 60% off and never heard from them. Also when you register a product for the warranty they say you get a free streak for registering and they offer multiple color options. that I have chosen as I have ever received. Terrible customer service, they will not answer or solve my problem at all and never got a free band. DO NOT BUY