This is a quality product! The company is great and fun to do business with. The product came from Revain in a sealed package. However, after I removed the zippered pillowcase, I noticed that the label on the pillow was badly faded. I read the reviews and saw that someone had a similar problem. I have contacted the company. They responded immediately (although the response ended up in spam - always check there before criticizing a company for not responding). They asked me to send a photo and then they said it didn't look right and they would send me one for free. It arrived quickly and the tag looked brand new. The pillow is bigger than other baby wool pillows but it's great! My toddler can use one first and then the other when they are a little older! There was no smell, everything is soft and comfortable! I highly recommend the pillow and Mother Sheep Organics!
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