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Review on QA2L for Web by Carl Morgan

Revainrating 4 out of 5

Best way for tracking user experience online

The best thing about this tool is that it provides me with all of my data in one place, without having to log into multiple tools! I can view everything from where users are coming across our site as well what pages they're visiting at any given time through out their journey (what's called "tagging").

img 1 attached to QA2L for Web review by Carl Morgan

It also allows us to see how many times each tag has been used so we know which ones need more attention than others when looking over analytics reports or other dashboards within HubSpot CRM/Salesforce Marketing Cloud platform - no longer do you have spreadsheets full off tags just trying get an idea if there was anything wrong somewhere along your path towards conversion / sales goal achievement etc..

Pros
  • I like being able to view all of my analytics data in one place, and being able to easily tag and view a user's journey through my site and be able to find out specific analytics about a user's experience
Cons
  • I don't love that I have to refresh a lot to see changes in my analytics data it's not as readily available as I think it could be, but I am a new user