First of all the material looks cheap at such a high price. Then I couldn't find all the parts needed for the installation and I had to call the gentleman who does the trades for me and he bought the part from a home store to install. After that, it just grabbed two days ago and won't turn on for anything. I actually came to ask for a refund but was told it was too late to return it. I will be contacting Amazon about this because I am on chemotherapy and also unemployed and can't afford to buy another one. I bought it for alkaline water because I was on chemo. I need a refund or at least a partial refund. I gave two stars because I used it for several months before it died. I should expect something I paid close to $500 for to last a few years. I wasn't driving on the road or anything, just turning on the faucet and waiting for the water to come out. For a $500 product, it shouldn't be difficult, right?
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