Mine had a small defect but one of the slots was sewn up and I couldn't insert one of the rods. It seems very well made apart from that. The company's customer service was excellent. They take care of everything and send a new one. My dogs, 3 shih tzus, all went in immediately without persuasion and didn't come out for a while. There is even room for their bed and they can move around in it. It is perfect for camping and family visits. It is quick to assemble and folds up quickly and easily.
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