Review on Ability Platform by Ian Bates

The best thing about Ability is that it is totally customizable to meet your specific needs. There are so many different modules and features available that you can get exactly what you need. The only thing I dislike about Ability is that it is a bit pricey. I think that it is a great tool for any company, but if you are looking for a tool that is inexpensive, look into something else. Ability has helped our company provide a one on one approach to our customers. We are able to provide our customers with multiple options on how they can get their issues resolved. We can also provide them with multiple ways of communication. This has helped our customers become more engaged with our company. We are able to provide a more personalized experience for our customers.